It is critical for new Clerical and Administrative Professionals to understand the Mission, Vision, Values and Principles of Practice of the Agency. This interactive training will help new employees make the essential connection between their day-to-day job functions and the important work of the Agency. The primary role of the Clerical and Administrative Professional is to support the work of the Agency. This training is designed to clearly identify their role as it relates to the Agency Mission and Vision and to position them for success. 

The mission and vision relate to the agency’s purpose and aspirations and answers questions about “who we are,” “what do we value,” and “where we are going.” A mission statement communicates the Agency’s reason for being, and how it aims to serve its clients, employees, and community partners. Values are the beliefs and core behaviors that employees demonstrate as they fulfill the Agency’s mission and vision.

The guiding principles, or Principles of Practice function as vital tools to keep everyone on the same page, energized and motivated to reach the same goal – increasing positive outcomes for children and families. We believe when employees understand the Agency’s purpose through its mission, vision, values, and principles, they will perform their job with greater care, competence, confidence, and commitment.

Learning about the Mission, Vision & Values of the Agency will achieve these expectations: 

• Provide focus and direction
  
• Create coherence, connectedness, common aspiration
  
• Connect daily work to a larger purpose
  
• Create sense of pride, energy &  creativity
  
• Promote a sense of shared ownership
  
• Enhance the capacity towards goals
  

Upon successful completion of training participants will receive 2.75 Child Welfare Training Hours.

Things to Know:

1.Learners will complete attendance, pre/post test and evaluation electronically through the LCWTA eLearning Management system. The certificate will be available the same day! Make sure to bring an electronic device that can help you access your course materials (Smart phone, tablet, laptop, etc.). Google Chrome as a default browser is preferable.
2. Learners are expected to arrive on time and participate fully throughout the course. Arrival and departure times will be electronically recorded in the LCWTA eLearning Management System. Learners who arrive more than 30 minutes late will not be admitted. 
3. Credit for courses will be given only to those who complete the entire course. If a learner must leave a class early, the learner will not receive credit for the course. 
4. The phone navigation guide will aid learners on the different training activities they have to complete. 
5. By registering to this training you are agreeing to abide to the Professionalism Expectations for DCFS/LCWTA Learners.
6. The LCWTA will report your hours to the DCFS training unit, so there is nothing additional you need to do.